Healthcare Coordination Platform
GHN Foundation: Building a Global Cardiac Care Workflow From First Call to Coordinated Treatment
Techunison designed a digital care-coordination platform for GHN Foundation to support patient families, coordinators, doctors, and global partners in a single connected workflow—bringing intake, medical data capture, telemedicine review, partner routing, and follow-up onto one operational backbone.
Global CHD / RHD Access
Organization Mission
GHN Foundation publicly describes its centralized platform as connecting doctors, hospitals, NGOs, volunteers, and patients for CHD/RHD treatment.
One Unified Workflow
Delivery Model
Patient-relative intake, coordinator action, Frappe Health record management, telemedicine review, and partner collaboration are brought together into one structured operating flow.
Global
Network model spanning multiple geographies and partner pathways
Multi-Partner
Doctors, hospitals, NGOs, volunteers, and humanitarian teams connected
Telemedicine
Remote medical review supports decision-making beyond local boundaries
Frappe Health
Structured clinical and coordination data captured in one platform
The Challenge
Families in distress needed more than a website. They needed an operating system for action.
GHN Foundation’s public mission is to connect patients and families to the nearest medical facility equipped to address congenital heart disease, while also linking humanitarian teams with available healthcare workers worldwide. Techunison translated that mission into a working digital flow.
What had to be solved
Urgent family intake across geographies
Cases may begin with a relative reaching out for help, often with fragmented documents, unclear history, and time-sensitive needs.
Coordinator-led case orchestration
Every case requires someone to gather records, validate information, communicate with stakeholders, and move the case forward without losing momentum.
Distributed medical review
Doctors and specialists may be located in different countries, so care decisions depend on secure record access and fast telemedicine collaboration.
Partner routing and treatment readiness
Once reviewed, the case has to move through the right partner organization, facility, funding path, and treatment plan.
Why Techunison was the right fit
01
Open and adaptable platform architecture
Frappe Health provided a flexible foundation to model referral, intake, clinical review, follow-up, and coordination workflows without forcing the organization into a generic CRM pattern.
02
Healthcare and operations together
The system had to support both patient-centered information and non-clinical coordination work such as partner communication, document collection, status tracking, and case escalation.
03
Global scalability without vendor lock-in
Global scalability without vendor lock-in For a foundation coordinating care across multiple partners and geographies, long-term ownership of workflows and data matters just as much as immediate deployment speed.
End-to-End Workflow
From a relative’s first call for help to telemedicine review and partner coordination
GHN Foundation’s public mission is to connect patients and families to the nearest medical facility equipped to address congenital heart disease, while also linking humanitarian teams with available healthcare workers worldwide. Techunison translated that mission into a working digital flow.
1
Help Request Intake
A parent or relative reaches GHN Foundation seeking support for a cardiac case. Intake details are captured immediately so the case enters a managed workflow instead of remaining trapped in ad hoc messages.
2
Coordinator Response
A coordinator reaches out, verifies basic demographics and urgency, requests reports and imaging, and starts assembling the case into a complete digital record.
3
Medical Data Consolidation
Historical records, reports, prior opinions, and supporting files are organized inside Frappe Health so that all stakeholders see one current case picture.
4
Telemedicine Review
Doctors review the patient’s current medical record remotely, including previous interventions, current status, and case complexity, without waiting for paper movement across borders.
5
Partner Routing & Follow-Through
Based on clinical need and logistics, the case can be mapped to the right partner, center, coordinator queue, or humanitarian pathway for the next action.
Platform Design
A unified digital backbone for referral, clinical review, and global care coordination
GHN Foundation’s site positions itself as a centralized platform connecting doctors, hospitals, NGOs, volunteers, and patients. Techunison converted that positioning into practical operating layers that support real-world execution.
Coordinator Command Layer
Queues for new cases, pending document requests, telemedicine scheduling, partner follow-up, and unresolved action items give coordinators a structured way to manage case movement.
Clinical Record Layer
Frappe Health serves as the case record system for patient identity, medical history, reports, referral context, review notes, and status-driven care progression.
Telemedicine Collaboration Layer
Doctors can review current records remotely, document recommendations, and enable the foundation to make better routing and escalation decisions across regions.
Partner Network Layer
Hospitals, NGOs, volunteers, and humanitarian teams can be mapped into the workflow so that treatment options align with geography, capability, and urgency.
Document & Evidence Layer
Scattered reports, scans, discharge notes, and supporting materials are collected into a single accessible case context instead of remaining distributed across chats and inboxes.
Visibility & Follow-Up Layer
Leadership and care coordinators gain a live view of cases in intake, review, routing, follow-up, and closure, improving accountability and reducing delays.
Capabilities Delivered
What this implementation enables for a global humanitarian care network
The GHN Foundation website highlights mission, network presence, support pathways, and partner relationships. The Techunison implementation turns those public-facing themes into a usable digital workflow.
Structured patient-family onboarding
Every inquiry becomes a trackable case with ownership, status, and complete context from the first interaction.
Global medical record readiness
Doctors can review organized records faster, reducing the time lost to searching, re-requesting, and manual collation.
Telemedicine-driven triage
Remote expert review supports earlier case direction, better prioritization, and more confident partner engagement.
Multi-partner referral orchestration
Cases can be routed to appropriate facilities and humanitarian pathways instead of being handled as one-off exceptions.
Operational transparency
Coordinators and leadership can see where each case stands and where bottlenecks are forming.
Scalable mission execution
The foundation can grow its network model without scaling chaos at the same pace as patient demand and partner complexity.
Global Context
Built for a networked mission, not a single-site hospital
GHN Foundation publicly frames its work around connecting those in need with cardiac health services around the world and linking humanitarian teams with available healthcare workers worldwide. Its site also highlights partner organizations, regional network pages, support pathways, and stories tied to congenital heart disease care.
Mission-driven routing
The platform supports more than data storage—it supports the actual movement of patients toward care.
Regional collaboration
Network pages and partner visibility show the need for a system that can work across countries, organizations, and humanitarian actors.
Foundation-grade accountability
Centralized workflows improve continuity, transparency, and trust for internal teams, clinicians, and supporters.
“GHN Foundation’s mission is powerful—but mission alone does not move cases. It takes a connected workflow, disciplined coordination, and the right digital platform to turn intent into action.”
Techunison healthcare transformation approach
Outcome story
From fragmented outreach to an actionable care-coordination workflow
This implementation demonstrates how Techunison can support NGOs, humanitarian networks, and globally distributed care teams with a healthcare-grade platform that goes far beyond a brochure website.
Better case continuity
Conversations, documents, reviews, and next steps live within one managed process instead of being scattered across channels.
Faster coordinator execution
Structured workflows reduce manual chasing, improve handoffs, and make it easier to move urgent cases through review.
Stronger medical collaboration
Telemedicine review becomes operationally practical because the record set is available and organized.
Clearer partner engagement
The right stakeholders can be pulled into the case at the right stage with better information and fewer delays.
Scalable nonprofit operations
As case volume or partner participation increases, the workflow foundation is already in place to support growth.
A stronger digital identity for Techunison
The project showcases Techunison’s ability to build mission-critical healthcare coordination platforms on Frappe for real-world global use cases.
Techunison for NGOs, Hospitals & Global Health Networks
Need a healthcare coordination platform that works beyond a single hospital?
Techunison builds intelligent digital systems for healthcare providers, NGOs, and mission-driven networks—combining Frappe, ERPNext, clinical workflows, integrations, analytics, and AI into one scalable foundation.