Primary Healthcare Transformation
How Techunison Digitally Enabled 124 Sai Swasthya Primary Health Centres Across India
Built on Frappe Health, the Sai Swasthya HMIS transformed distributed primary-care centres from manual, fragmented operations into a standardized, transparent, and scalable digital network—creating a strong foundation for nationwide growth.
Network snapshot
124
Total Centres
National Sai Swasthya network covered in the report period.
94
Operational Centres
Centres actively running on the digital model.
27,956
Registrations
Real patient registrations digitally captured.
23,569
Consultations
End-to-end consultations documented in HMIS.
Network Snapshot
Distributed care. Unified visibility. Real operational progress.
76%
Operational Coverage
Strong first-phase progress across medical teams, volunteers, IT implementation, and central governance.
28
Pending Commissioning
The remaining centres represent future activation capacity within the same digital model.
269
Avg Registrations
Average registrations per operational centre during the reporting period.
191
Avg Consultations
Average consultations per operational centre, digitally verified through HMIS.
The Challenge
Scaling compassionate primary care across India needed more than software.
Sai Swasthya needed a digital operating model that could support geographically distributed centres, uneven on-ground readiness, manual patient records, limited visibility, and a growing requirement for donor-grade transparency. The goal was to create standardized primary-care delivery while preserving compassion and local accessibility.
Core operational gaps
Manual and fragmented workflows across distributed centres
Inconsistent registration and consultation documentation
Limited centre-wise readiness and utilisation visibility
Need for structured governance and audit trails
Scaling complexity across multiple states and terrains
Requirement for transparent reporting to leadership and donors
The Techunison Solution
One Frappe Health backbone for registration, consultation, reporting, and governance.
Techunison implemented a HMIS model that unified digital operations across the network and gave leadership weekly visibility instead of quarterly summaries. The platform also created the foundation for tele-consults, medical camps, lab and pharmacy integration, and future preventive-health programs.
Unified Digital Operations
Single platform for patient registration, encounters, documentation, and reporting across centres.
Real-Time Dashboards
Centre-wise utilisation, readiness, and performance visibility for operational review and support.
Clinical & Governance Readiness
Structured OPD workflows, auditability, and a scalable model for future healthcare services.
Operational Workflow
How a Sai Swasthya centre runs digitally
1
Patient Arrives
Community member visits the centre for primary-care support.
2
Registration
Demographics and patient data are captured into HMIS.
3
Consultation
Doctor or care provider documents the encounter digitally.
4
Clinical Notes
Case details are stored with structured records and traceability.
5
Centre Reporting
Utilisation metrics flow into centre-level reporting automatically.
6
Leadership Visibility
Dashboards support weekly review, governance, and targeted intervention.
Utilisation and Performance
Real patient activity. Digitally verified.
These figures represent actual patient encounters captured end to end through the HMIS, including registration, consultation, clinical notes, and reporting. This matters because it turns field activity into verifiable operational intelligence.
Performance summary
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27,956 patient registrations from May 2025 to January 2026
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23,569 consultations documented across operational centres
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269 average registrations per operational centre
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191 average consultations per operational centre
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Weekly visibility for leadership instead of quarterly review cycles
High-Performing Centres
Where digital adoption and community trust stood out
Top centres by registrations
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Mahabubnagar
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Vatadahosahalli
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Somenahalli
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Belluti
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Manchenahalli
Top centres by consultations
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Mahabubnagar
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Bhagya Nagar
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Visakhapatnam
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Karla Palem
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Kodaikanal
These centres reflect strong community outreach, consistent doctor availability, effective use of digital workflows, and deep trust built with local communities.
Digital India Map
A digitally connected primary-care network across India
The centre network spans multiple states and terrains, including Punjab, Bihar, West Bengal, Jharkhand, Odisha, Telangana, Andhra Pradesh, Tamil Nadu, and Karnataka. The HMIS creates one digital backbone for distributed centres while preserving local service delivery.
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Geographically distributed centre network
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Standardized digital workflows across states
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Support for centre readiness and targeted intervention
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Stronger donor and leadership transparency
Why Primary Care Matters
Early diagnosis, continuity of care, and healthier communities start here.
Sai Swasthya’s model strengthens early diagnosis and timely intervention, helps prevent chronic disease progression, reduces burden on secondary and tertiary hospitals, and improves maternal, child, elderly, and chronic disease outcomes through accessible primary care.
HMIS Impact
What the platform changed
Unified Operations
A single digital platform for registration, encounters, and reporting across the network.
Operational Visibility
Real-time dashboards improved centre-wise utilisation and readiness monitoring.
Scalable Foundation
The system prepares the network for tele-consults, camps, lab/pharmacy integration, and preventive programs.
Vision Ahead
6,000 centres across India
Guided by Swami’s vision, Sai Swasthya aims to scale to 6,000 centres across India. Digital governance through HMIS becomes the operational backbone that keeps this growth ethical, transparent, efficient, and rooted in compassion.
What this means for stakeholders
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Leadership gets measurable network visibility
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Donors gain confidence through digital transparency
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Field teams operate from standardized workflows
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Expansion becomes more controllable and auditable